Printer Driver Was Not Installed Error 0x00000002

I've just spoken with my IT support as we are happily running on Server 2008 R2 in terminal services mode. Pitney Bowes Inc. saya udah coba install fixit, tapi tetep aja masih belum bisa mas. The iPrint client creates the correct structures, but the driver store daemon does not understand the multi-level director structures, failing to create the correct resources. Start Search box. For example, an attempt to install a 32-bit printer driver on a 64-bit operating system will generate this error: " Printer driver was not installed. Subsequently, other patches have been successful. After some extended moaning the solution for me seemed to be to stop the print spooler, delete folders 1 to 499 from C:\Windows\System32\spool\prtprocs\W32X86, these folders all contained a dll related to my (Xerox) printer and restarting the print spooler. When I upgraded to Reader 9. Step 3 Once the scan completes, click “Fix All” to repair errors. There is a fix for an issue with Lexmark printers, and in most cases, Dell printers are rebranded Lexmark printers, so the same fix will apply to both. Try plugging the printer into a different usb slot and make sure you are getting the 32 bit driver for windows 7. " Make sure the Quicken PDF Printer is installed. i DID get it to work finally through the "add printer" function in the "Printer / devices" page not sure why it didnt work before. all other manufacturers are fine. LPC to UART have device id "PNP0500" and COM1 has device id "ACPI\IWS2009" How can I install driver for only COM1 port. I'am trying to install a printer on my friend's machine, but I still have getting message: Printer Driver Was Not Installed. sys and usb6xxxwv. 1 - but the principle should be the same. Click the Resources icon , click Get HP Full-Featured Software , and then follow the on-screen instructions to install the printer. infs, that should work with the printer drivers tab (make sure you keep the directory structure, and don't extract the two. The printers currently installed from that server are grayed out and when I try to add a new printer, I receive the error: operation failed 0x00000002. This should help you Fix Windows Cannot Connect to the Printer issue, if not then continue. I have a driver for a new badge printer that will not install on my PC. Click Print Server Properties from the top. Steps: Delete the old printer driver as described here. install Acrobat PDF Printer (Acrobat XI) to 64-bit Windows 8. If you are not a computer expert use the following first-aid solution:. hope this helped !!!. Be mindful that if you try to use the AMD64 package on a 32 bit version of Windows, or X86 on 64 bit, it will not work, so make sure you get the right one. Are you trying to install from a disk that came with the Printer? If so, I would try using drivers downloaded from Epson. First of all, its readme file is helpful but I found it lacking in some of its explanations. Okidata Okipage 4w won't work with Win 7 My still working 4w from 1995 now needs a facelift. The printer components are corrupt. I haven’t had any issues until trying to add the printer in Windows 8. I had no problems installing other printer drivers. I have followed all instructions on support to reinstall the virtual printer but get the message ((Installation of printer driver failed)). In Windows 10, you will need to right-click the Start button to locate the Control Panel. I have a Toshiba Satellite laptop with Windows Server 2008 R2 and I'm having some troubles getting my printer to work. Good Afternoon, I am trying to install the remote printer driver on Teamviewer 12 on a Windows 7 x64 machine. Without a printer the program can still be tested, assuming that you have a printer driver installed. If the above message appears, verify the following points to resolve the issue. Via "Point and Print", the driver was automatically downloaded by default from the server if the user connected to a shared printer. Thanks for this. I have Citrix XPe server set as follows for printing Use universal driver only if native driver is unavailable. How to easily boost PC Performance. exe are located (NT-based systems only) 55 Print processors directory (not used for installing printer drivers). Notification Guidelines. We are loading onto Windows 7. Please try again later. In the left pane, click All Drivers. Hi experts, I bought a wireless printer Brother DCP-J385W to use with my laptop and desktop computer. VirtualBox 5. Try installing the program again using the original installation media. Sorry i forgot to mention that i found that and tried copying from one computer to this one but that did not do it. The printer components are corrupt. we know that problem is from OS, but where the problem is? we don't know. exe and osloader. It details doing it on 64bit Windows 8. This is informing you that the more you protract the bigger the probability it will need total reinstallation and lose all your software and user settings. I can not seem to install the printer driver which was designed for XP. If the printer is not listed as an unknown device, select View > Show hidden devices , then select the plus (+) sign and right-click the KODAK Printer. With regard to the latter: How do you get your chosen font (Times New Roman 14pt) to "stick". This member should be checked prior to StatusNr and, if Status is NULL, the status is defined by the contents of the StatusNr member. For doing so, you can follow the below steps:. PRINTER_DRIVER_SANDBOX_ENABLED 0x00000004. none of them works. Re: I560 Win 7 Drivers: "Unable To Find A Core Driver Package" In reply to Zone8 • Dec 8, 2013 Re your Zone 8 remark, I just had a new mirror installed in my main bathroom, very scary in the a. Method 3: Delete Printer Keys. Thanks for sharing these advanced troubleshooting steps. FIX: Windows Cannot Connect to the Printer If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. Some updates may cause the machine to become non-compliant and cease to work as intended with the environment in which it is installed. 64 make sure query the printer and automatically select the driver to use is. Click the Resources icon , click Get HP Full-Featured Software , and then follow the on-screen instructions to install the printer. Support for Scandinavian characters in watermarks. ERROR_PRINTER_DRIVER_IN_USE: 3002: 0x00000BBA: The spool file was not found. Try to Update Drivers and Applications: By updating the drivers, you will replace the old drivers. In my case, it was a HP printing driver. kira2 ada solusi lain ga? masih muncul “the operation could not be completed”. Use of /NOICONS during silent install will not install icons in start menu, desktop, and quick launch. However, the fiery representative told us that we would get faster print times if we install locally through an LPR port. Where: ComputerName, is the name of the workstation which the printer is connected to and the PrinterName is the shared name of the printer. Going through this post reminds HD Audio Driver failure!! Go under to install it with error message: Install Realtek HD Audio Failure Error code"-0001. Epson Stylus SX110 - Download driver and fix 0x000000 - 0xc0000, Unable to install driver, not working, I can't print. In the pull-down menu that appears, select 'Run as administrator'. Meaning of USB DRIVER CODE 28 Can't INSTALL? Having a sign that tells us of issues that we need to solve in life for us to move forward is a great idea. Because when I try to install a printer from the server I get a "could not Can't connect to network printer-Win 8 | Windows 8 Forums. I had no problems installing other printer drivers. I always thought it's not very nice nor professional to have users hunt for a driver when a device is attached to their system. Typically normal printer sharing only requires that the resource be available on the network and the printer server does not necessarily have to have the correct client driver for the resource, the individual driver (PCL6, 5, 5e, PostScript, 32bit, 64bit, etc. Press windows key + R button to open Run dialog box. Then go to add printer and have the system scan for available printers on the network. During installing, choose the correct driver in the driver list. Good Afternoon, I am trying to install the remote printer driver on Teamviewer 12 on a Windows 7 x64 machine. thanks for your input and help!. pl, jeśli jesteś jej właścicielem, możesz usunąć tą wiadomość i zyskać dostęp do wielu dodatkowych funkcji poprzez zakup opcji PRO lub VIP za jedyne 5,83. After some extended moaning the solution for me seemed to be to stop the print spooler, delete folders 1 to 499 from C:\Windows\System32\spool\prtprocs\W32X86, these folders all contained a dll related to my (Xerox) printer and restarting the print spooler. We are set for the client to auto-create the printer based on the clients default printer. If you install the driver locally instead of from the server it works fine, since the only thing taken out of the equation in that case is the Windows based server, and the client, the driver and the MFP stay the same, again, this is not a Xerox issue. Do you want to install the driver now?" Following directions from the Web I clicked 'Have Disk' and navigate to C:\Program Files\Adobe\Acrobat 10. It doesn't matter what kind of driver it is, nothing will install. @Amy Nicholas (Customer), As the public community has not provided any suggestions, please open a support ticket with SMART by pressing the 'contact support' button below, if further assistance is needed. Again connect the printer and install the new driver. I have loaded this driver on a Dell desktop and it. If you extract the. All HP printers currently on sale will be supported according to HP - the company also told us that models sold from 2004 onwards will work with Windows 10. I go into extras, options, - 10658 This website uses cookies. Thanks, this fixed the problem on a Win2008R2 RDS server with Xerox 7125 driver. Cannot load a printer driver on Windows 7 x64 system, errors 0x00000002, 0x800b0109, 0xe0000241 a message box pops up and says "Printer driver was not installed. inf" file on the server. Run a free scan to view ntprint. You can change this preference below. NOTE: If you already running as the system administrator, this option will not be visible in the menu. OEM software installs fine, then it moves to the driver install, it then generates the 0x00000002. Even the case when your computer blue displays with 0x00000002 when you boot work environment in safe mode is not a impasse. msc’ and hit enter to open Device Manager. He began blogging in 2007 and quit his job in 2010 to blog full-time. The driver package could not be installed. Apparently, once upon a time it did but the developers got annoyed with third party products silently dropping it on peoples systems without telling them, so they removed it. To delete drivers on a client you should use the built-in PrintUI-program. I've uninstalled the printer and tried several times to install it, but I get stuck at the same spot. Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. cab file you just saved using 7-Zip, and extract all the files into some directory. Click Start Open "Devices & Printers" 2. My Win7 laptop does not have a Parallel Port so I bought a Parallel to USB cord and my Win7 recognizes it as an IEE-1284 device complete with driver installed. Among many things I tried:. Driver installation starts automatically. Hi changesway, In addition to Dennis's suggestions: usb6xxx. In the Device Manager window, if your printer is listed as Unknown device under Other, with a yellow question mark, follow steps a through g below to properly install the printer driver. Apparently a Kyocera printer disappeared from a user's machine and nothing he had tried brought back the printer. There is a fix for an issue with Lexmark printers, and in most cases, Dell printers are rebranded Lexmark printers, so the same fix will apply to both. I check the Printer driver in Printer setting it ok. dll errors, freezes, registry damage, slow-downs, privacy issues and other troubles. If the printer is not listed as an unknown device, select View > Show hidden devices , then select the plus (+) sign and right-click the KODAK Printer. I uninstalled ZoneAlarm on my desktop, rebooted, and then was able to successfully install windows subsystem for Linux. Just press Finish. Pitney Bowes Inc. The printer components are corrupt. No matter which model, just general for all printers. The driver is not located in Windows 7 or Windows Update is not enabled. We are set for the client to auto-create the printer based on the clients default printer. server TS01 worked fine, but TS02 wouldn't install with a variety of errors 0x00000002, 0x0000007e and "print processor does not exist" (I think 0x000003eb, but didn't make a note of that one. something has happened to the existing driver as I can install a local printer using the driver but if I try to connect to a network printer that uses the same driver you get this error, thats when the problem was first discovered. exe missing or not found error, repairs blue screen of death (BSoD), resolves virus and Trojan infection, and speeds up PC. Press Win+R at the same time. Driver installation starts automatically. All they do is replace this one with the same one and I am not convinced it is a printer problem yet. Gives me no option to change it. Thanks for this. Be aware that this might create problems for point-and-print scenarios because only the driver and driver-dependent files are installed on the client. Of all the issues that can arise when upgrading to Windows 10, perhaps none are more vexing than driver problems. Click to highlight your printer. The installation program selects a suitable printer driver based on the version of Windows. The conclusion I came to was that it must be a driver issue on the client machine. Delete Incompatible Printer Drivers. When I upgraded to Reader 9. I seems like I can't install the labview driver instead of the windows driver. Without a printer the program can still be tested, assuming that you have a printer driver installed. Just press Finish. other than the printer listed in Other Devices & with no driver (as before), Device Manager is clean & nothing strange. Type printmanagement. Try to Update Drivers and Applications: By updating the drivers, you will replace the old drivers. 2007-05-08 (3. I haven't had any issues until trying to add the printer in Windows 8. Please try again later. If you are not a computer expert use the following first-aid solution:. It should now install the printer. In my msi I've used a VBScript to stop the print spooler service, then I use the rundll32 command to install the printer driver and then i use a VBScript to restart my Print Spooler service. 126 error_mod_not_found <–> 0xc0000135 status_dll_not_found When the printer was added to the server, the driver created a registry to copy this file which in not neccessary since the client already has the file. Some printer properties will not be accessible unless you install the printer driver. 4 I lost all ability to print Adobe pdf's. exe and select properties, go to the compatibility tab and select the OS the driver was designed for from the drop down box, also check the run as administrator box, hit OK, then try the install again. Color model setting to force RBB, CMYK, or Grayscale. Solution one: Download and install the software from the HP website Follow these steps to download and install the latest software for your printer when you experience installation problems. As I worked remotely (SCCM) in the user's own. For the i965 the install is the same. Connect to Printer Windows Windows Cannot Connect To The Printer 0x0000000a Can you teleport or Dimension an account? When I arrived this morning, they'd come back use to write) blue in color?. Hi experts, I bought a wireless printer Brother DCP-J385W to use with my laptop and desktop computer. This occurs after browsing to the machine with the shared printer, right clicking the printer, and selecting 'connect'. I downloaded the drivers on the dell website and have the same problem, it just will not install. "Printer not Active"-or-"Unable to verify active printer at the system level. In my case, it was a HP printing driver. I have few Windows 2008 R2 (no SP1) servers in remote offices, mostly in Domain Controller, and many of them have problems installing ANY printer drivers. Type printmanagement. Is anyone having crashes on INV11? The application crashes while doing simple tasks. Right-click the machine's icon, and then click [Install]. I followed your guides (which are excellent by the way) to get the system up and running, I have a man site server for management and a distribution point on a different VLAN. msc in the run box and click OK button. Hi, I am not able to share a printer via Homegroup, where the printer is connected on the USB port of the computer that hosts the Homegroup. I am trying to load a printer driver (not digitally signed) on an Inspiron 1521 Laptop. Hi, I have a rx2620 with hpux 11. Support Windows 2000 was discontinued. All in One Printer User Manual. This works well and the users don't need admin privileges to install the printer drivers. The problem occurs because printer. we know that problem is from OS, but where the problem is? we don't know. On a 64 bit Windows 7 system, I installed Acrobat Pro DC 2015 and its latest updates. A print driver doesn't decide if it can be installed or not, the OS you are installing it on does. By default high privilege will be needed when you install driver. Hi changesway, In addition to Dennis's suggestions: usb6xxx. Then click on All the drivers, appearing in the left pane. With an integrated 50-page output stacking tray, the HP DesignJet T930 Printer series delivers quality collated prints in seconds. I haven’t had any issues until trying to add the printer in Windows 8. Install the latest USB Drivers. I hope I'm posting this in the right area. If you are not a computer expert use the following first-aid solution:. Running the following command will take you to the appropriate setting: printui. That’s why Microsoft will likely attempt to warn you before making the upgrade, either through. If you have three printer cables, do you need a new printer driver for the different cables? Normally not. We are set for the client to auto-create the printer based on the clients default printer. ClassName = "Printer. in windows people getting much erroor whille installing something that. How to install driver and download it for Epson Stylus SX110 printer; What to do if you lost the CD with drivers for Epson Stylus SX110 printer - Solved; Epson Stylus SX110 printer problems or won`t print anymore and is stuck. We are set for the client to auto-create the printer based on the clients default printer. trying to install kyocera mita driver for vista, did the add printer, search network, even put in what i thought was the IP (got from another machine) downloaded driver from Kyocera site was moving along, and. I can not install my canon ir2016. 0x00000002 printer is shown when the laptop clashes with a breakage it cannot eliminate and closes by emergency to eliminate any farther damage to Windows. Right-click the machine's icon, and then click [Install]. To register your new product, click the button below. Meaning of USB DRIVER CODE 28 Can't INSTALL? Having a sign that tells us of issues that we need to solve in life for us to move forward is a great idea. As I worked remotely (SCCM) in the user's own. Typically users will complain about not seeing their printers on what turns out to be isolated to a single server; looking at the event logs the Citrix Print Manager Service fails connecting to the network printer. Follow the rest of the prompts and your PDF printer should now be installed correctly;. I have loaded this driver on a Dell desktop and it. 1) On a machine with the same driver installed (and working properly), open Regedit, and browse to: HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\ 2) Locate the subkey for the printer driver you are dealing with and click the key for the printer driver. DefaultFileName returns the current value for the property. Windows 7 driver for remote printer. LPC to UART have device id "PNP0500" and COM1 has device id "ACPI\IWS2009" How can I install driver for only COM1 port. Eventually reinstalled OS (Windows XP), had a check over here cant get it over the rated 219Mhz. {Status} String that specifies the status of the print job. today is the time of internet and computer android phone and media. Hi all! Whether I try to install any driver, directly from it's file, via PnPUtil or from Device Manager, Windows fails to install it. In the right pane, right-click on the printer driver and click Delete on the pop-up menu. If my idea is correct the program should report that the printer is NOT READY. makes no guarantees of any kind with regard to any programs, files, drivers or any other materials contained on or downloaded from this, or any other, canon software site. NOTE: If you already running as the system administrator, this option will not be visible in the menu. Hi changesway, In addition to Dennis's suggestions: usb6xxx. 23 installed, i'm getting these errors in dmes/syslog: SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400 SAS driver at 0/1/1/0 (/dev/sasd0) : TM (0x00000002) to SAS address 0x01e8f21ee06f4d3e (dev_t 0x1f020002) failed with CDB status 0x00000400 SAS driver at 0/1/1/0 (/dev. Windows 7, 8, and 10. 3) Look for the “InfPath” on the right. If the printer driver is not found, the driver should be not designed for enterprise environment. It details doing it on 64bit Windows 8. To reinstall the Microsoft XPS Document Writer on Windows 7, first delete the "XPS Document Writer" icon from the "Printers and Faxes" section of the "Devices and Printers" folder. Where: ComputerName, is the name of the workstation which the printer is connected to and the PrinterName is the shared name of the printer. Winpkfilter Driver Is Not Installed Or Failed Windows 10 I am an administrator, but it smells like a permissions i video follows: Run the Control Panel Network Connections applet. select add a local printer choose "create a new port" type of port is "standard tcp/ip port" hit next in the next window type in Hostname or Ip Address: 192. joboptions" and was back in business. The hardware is very different and a lot of programs are very different as well. The drivers for the printer are installed on the remote machine, and the printer is shared. Please help me to solve this issue. Desktop Dude's computer problems and issues Chronicle. 3) Look for the “InfPath” on the right. now if you see a whole bunch of Folders named 1 - 499 then you have a dodgy HP driver that is not compatible with your Terminal services. I then get a windows. ClassName = "Printer. Sign in to vote. I have installed the printer driver on it with the help of Lenovo. Register now to gain access to all of our features, it's FREE and only takes one m. Hi all! Whether I try to install any driver, directly from it's file, via PnPUtil or from Device Manager, Windows fails to install it. Are you trying to install from a disk that came with the Printer? If so, I would try using drivers downloaded from Epson. Of course, I have deinstalled all I could find and I did not explicitely install something from a vendor. For example, an attempt to install a 32-bit printer driver on a 64-bit operating system will generate this error: " Printer driver was not installed. The machine is a colour postscript printer (FYI, a Vipcolor 8020 colour laser label printer). Of all the issues that can arise when upgrading to Windows 10, perhaps none are more vexing than driver problems. The printer is an HP Laserjet 4000 using a PS driver. Where: ComputerName, is the name of the workstation which the printer is connected to and the PrinterName is the shared name of the printer. Windows update downloads the driver but says there was a problem during installation. By default high privilege will be needed when you install driver. This works in most cases, where the issue is originated due to a system corruption. In the Device Manager window, if your printer is listed as Unknown device under Other, with a yellow question mark, follow steps a through g below to properly install the printer driver. Thanks for this. Please check the driver package if all the files mentioned in the inf file are present in the package. Cannot load a printer driver on Windows 7 x64 system, errors 0x00000002, 0x800b0109, 0xe0000241 a message box pops up and says "Printer driver was not installed. 2 drivers are the same, but perhaps they should be? One is USB Printing support and the other is USB composite devise. on of this problem is printer driver why not installing. Against the server by "xen apps" I can not remove a driver on the server. I always ended up with the errormessage mentioned above. If the SCS Printer Driver or AFP components are not important or not needed, you can opt to choose a Custom Install instead of a Full Install, or an even choose a Selective Upgrade instead of a Basic Upgrade, and de-select the SCS and AFP Printer Driver components. 1795, 0x00000703, The specified printer driver is already installed. Your cache administrator is webmaster. By default high privilege will be needed when you install driver. The inability to install the printer support software countless times can be frustrating and cause inconvenience as it can prevent you from getting printouts. If my idea is correct the program should report that the printer is NOT READY. Click Print Server Properties from the top. 4 I lost all ability to print Adobe pdf's. However, the fiery representative told us that we would get faster print times if we install locally through an LPR port. Also to be sure you should install first. The hardware is very different and a lot of programs are very different as well. We are set for the client to auto-create the printer based on the clients default printer. exe performed a CreateFile operation in the directory C:\Windows\System32\spool\prtprocs\x64 It tried to create a sub folder with the number "1" but that directory already exists, so it tries to create a sub folder named "2" but that one already exists too. Vista (and Office 2007) are sh1t. Please open this page on a compatible device. Learn more You're viewing YouTube in German. Get free help, advice & support from top HP experts. In this example, I will be using the TP. I am attempting to install a Star Micronics TSP100ECO USB receipt printer on a Windows 7 32bit system. Then click on All the drivers, appearing in the left pane. Good Afternoon, I am trying to install the remote printer driver on Teamviewer 12 on a Windows 7 x64 machine. We are set for the client to auto-create the printer based on the clients default printer. The printer driver supports the Microsoft XPS format described in the XML Paper Specification: Overview, and also in Product Behavior, section 27>. Sign in to vote. It can not be found on the network. I think (though not sure) the problem is in my case that I tried to migrate my printers from a Win8 machine which did not really succeed. If you were asked about the driver and you do not, you can try downloading the latest driver from the hardware vendor's Web site. No matter which model, just general for all printers. First of all, its readme file is helpful but I found it lacking in some of its explanations. The printer you just added should appear in the Printers window. Can anyone help?. The hardware is very different and a lot of programs are very different as well. Windows7 is just as it came from the Dell assembly line - no re-installs or upgrades. In my case, it was a HP printing driver. On your Citrix server browse to: C:\Windows\System32\spool\drivers\x64 it should look like maybe 5-10 Files/Folders, this is the x64 Driver storage area where printer drivers are downloaded and stored for session use. If I hook up the printer directly to the WIN7 usb port, it installs fine. Depending on which situation is applicable to you, do one of the following:. I have few Windows 2008 R2 (no SP1) servers in remote offices, mostly in Domain Controller, and many of them have problems installing ANY printer drivers. " Make sure the Quicken PDF Printer is installed. I downloaded the drivers on the dell website and have the same problem, it just will not install. I check the Printer driver in Printer setting it ok. Have not been able to find. You're either missing one of the files listed in the [SourceDisksFiles] section or one of the files they depend on. Sorry i forgot to mention that i found that and tried copying from one computer to this one but that did not do it. cab file from Windows update, you should get 7 files and a bunch of directories - two of the extracted files are. Jeśli jesteś właścicielem tej strony, możesz wyłączyć reklamę poniżej zmieniając pakiet na PRO lub VIP w panelu naszego hostingu już od 4zł!. I started my day troubleshooting a Windows 7 SP1 client which couldn’t install a specific printer. Connect To Printer Windows Cannot Connect To The Printer No Printers Were Found Reply pawan mishra September 11, 2015 at 2:15 pm download printer spooler repair Sign in to vote Hello, has someone solved this problem?. Hi All, I have taken on the challenge to create a driver for the MCP2221 [1] in labview, in windows 7 enterprize. The machine is a colour postscript printer (FYI, a Vipcolor 8020 colour laser label printer). If the "Device driver software was not successfully installed" message appears, close the message, and then proceed to step 5. In the Window that appears, Click on the 'Printer' tab. After hours of research, it appears that the drivers for the CLP-510 provided by Microsoft and Samsung are "kernel-mode" drivers and there is some policy within Vista x64 preventing installation of those drivers. Right-click on the printer driver appearing in the right pane and select the delete from the pop-up menu. If the SCS Printer Driver or AFP components are not important or not needed, you can opt to choose a Custom Install instead of a Full Install, or an even choose a Selective Upgrade instead of a Basic Upgrade, and de-select the SCS and AFP Printer Driver components. Typically normal printer sharing only requires that the resource be available on the network and the printer server does not necessarily have to have the correct client driver for the resource, the individual driver (PCL6, 5, 5e, PostScript, 32bit, 64bit, etc. These are going to be your best options. I suddenly can't install any drivers at all on my Windows 8 Pro x64 install. I can use printer properly with my desktop computer but I can't use it properly with laptop however, I am able to install everything except the driver. Be mindful that if you try to use the AMD64 package on a 32 bit version of Windows, or X86 on 64 bit, it will not work, so make sure you get the right one. If the above message appears, verify the following points to resolve the issue. @Amy Nicholas (Customer), As the public community has not provided any suggestions, please open a support ticket with SMART by pressing the 'contact support' button below, if further assistance is needed. An initial attempt to install the driver failed, so the driver directory is present on the computer, but missing the files. Click2ITbd 49,315 views. The most important Blue Screen of Death troubleshooting step you can take is to ask yourself what you just did before the device stopped working. I using windows 7 pro 32bit, I install printer HpLaser 1020 on Usb and Tosiba Estudio 255 on Network. Delete the driver of the printer model you're trying to install: Printer Problem 0x00000006 and 0x00000002 on Windows 7/8 Try to reinstall/redistribute the printer and make sure it succeeds.